Returns & Refunds
Returns & Refunds Policy
Return Eligibility
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Non-Returnable Items
- Opened cosmetics or skincare products
- Perfumes that have been used
- Items marked as final sale
How to Initiate a Return
- Contact our support team with your order number and reason for return
- We will provide you with return instructions
- Ship the item back to us
- Once received and inspected, your refund will be processed
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days to your original payment method.
Exchanges
We replace items if they are defective or damaged. Contact us to arrange an exchange.